Refund policy

Refund and Return Policy

Last updated: August 6, 2026

Thank you for shopping with sazqjkcy. We want you to be completely satisfied with your purchase. If you are not satisfied with your order, we are happy to assist you according to the terms below.

Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return:

  • The item must be unused and in the same condition as received.
  • The item must include original packaging and accessories where applicable.
  • You must provide proof of purchase or order details.

To request a return, please contact us:

Email: info@sazqjkcy.shop

Please contact us before sending any items back. Returns sent without prior approval may not be accepted.

Return Shipping

Customers are responsible for return shipping costs unless:

  • The item arrived damaged.
  • The item was defective.
  • The wrong item was sent due to our error.

We recommend using a trackable shipping service for all returns. We are not responsible for returned packages lost during shipping.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method. Please allow additional processing time for your bank or payment provider.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery.

Please include:

  • Order number
  • Photos of the product
  • Description of the issue

We will review your request and provide an appropriate solution.

Non-Returnable Items

Some items may not be eligible for return, including:

  • Clearance or final sale items
  • Gift cards
  • Products damaged due to misuse or improper handling

Contact Us

sazqjkcy
Email: info@sazqjkcy.shop
Address: 77 baboosik lk rd, NH 3054, United States